Members Policy


The Terms and Conditions shall govern the relationship between the The Croydon Business Hub operated by Techembrace and Cost Assist UK Ltd, companies registered in England and Wales (“Us” “We” and “Our”) and its Members (“you”, “your”).

By registering as a Member you’ are deemed to have accepted these terms and conditions and You are agreeing that You shall be bound by them. Please read the terms and conditions carefully and contact Us or Your legal advisors if You have any questions. If you do not agree to be bound by all of the Terms and Conditions, please do not proceed with the registration process.
We reserve the right to withdraw, or make changes and corrections to Our services at any time without notice.
The Terms and Conditions are effective from 1 November 2017. We may change the Terms and Conditions from time to time and advise You of such changes. You should then check the revised Terms and Conditions to ensure that You understand them, as they are legally binding on You.

Cancel Membership

A  We calculate your membership in whole calendar months. This means that the following applies.

Anywhere in these terms and conditions where you can give notice to end your membership from the end of the month, when you give notice we will end your membership at the end of the month during which we receive your notice as long as you have met all other requirements associated with it. For example, if we receive your notice on 23 May (with any supporting evidence we have asked for), your membership will end on 31 May and you will not have to pay any more direct debits after 31 May. There are no exceptions to this rule. For example, if you give us notice on 1 June, your membership will end on 30 June and you will not have to pay any more direct debits after 30 June.

B  If you want to give notice, it must be in writing (addressed to We will accept notice by email (the email address is on your club website). If you need to give us evidence of certain things, you can provide them as attachments to an email.

C  Your notice is not effective until we have received it. We strongly advise that when you give notice you get proof that we have received it. For example:

if you send us notice by post, send it by recorded delivery (we will have to sign the delivery notice when we receive it);

if you hand your notice in at the hub, ask for a receipt; or

if you send us your notice by email, ask for a delivery receipt.

D  We will confrm we have received your notice within 10 days of receiving it. If you do not receive this con rmation within 10 days, you must immediately let your club know so they can check whether we have received it.

E  From time to time we will need to contact you about your membership, so it is important you let us know if your address, contact phone number or email address changes.

F If we need to give notice to you:

it will be effective if we send it to the address or email address we have in the records we hold

about you; and

if we give notice during a month, our notice period will run from the first day of the following month.

You may register as a Member of the The Croydon Business Hub by submitting your personal details to Us. Membership is open to individuals, businesses and organisations.
By registering as a Member You confirm that:

  • You fulfil the criteria to qualify as a Member as set out above: and
  • You accept and will abide by all of the Terms and Conditions; and
  • You agree that We may send You mailings, newsletters and invitations to events that We think may be of interest to You; and
  • You agree to provide true and accurate information when registering and to keep us informed of any changes to that information.

We have the right terminate your Membership at any time, if in our reasonable opinion:

  •  You do not meet Our registration eligibility requirements; or
  • You have failed to comply with any of the provisions of these terms of use

and You agree that We will have no liability to You as a result.

We process information about You in accordance with Our Privacy Policy. By registering as a Member, You consent to such processing and You warrant that all data provided by You is accurate.
Access to Our website
Access to our website is subject to the Website Terms and Conditions available on the site.

Please read these provisions carefully as they limit Our legal liability in connection with Membership which is subject to the following disclaimers:

  • Any information and materials we supply to Members are provided by Us in good faith. Some materials are prepared on the basis of publicly available information and other sources which are believed to be reliable. We disclaim all responsibility and liability arising from any reliance placed on the content of such information.
  • We do not guarantee the accuracy or validity of the information and materials we provide to Members. While We use reasonable endeavours to keep such information up to date and correct, neither We nor any third parties make any representations or provide any warranties, express or implied, as to the accuracy, reliability, timeliness, completeness, or suitability of the information or materials provided. You acknowledge that such information and materials may contain inaccuracies or errors and We expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Nothing in the Terms and Conditions shall attempt to limit liability that is not permissible under applicable law including for death or personal injury arising from Our negligence or for fraudulent misrepresentation.

Except as expressly set out in the Terms and Conditions, in no event will We be liable (including in contract, tort, negligence, statutory duty or otherwise, to the maximum extent permitted by applicable law) for any loss or damage whatsoever, including without limitation, direct, indirect or consequential loss or damage, incurred by any user resulting from whatever cause arising out of or in connection with the use of any information or material supplied by Us.

We are the owner or the licensee of all intellectual property rights, including copyright, in the content of any mailings, newsletters and other information we send you (“Content”) where Content includes any information, mode of expression, news, article, directory, database, image, animation, trademark, trade name, logo or other material or works. Where trademarks of Our partners are used in any Content, they are used with the relevant partner’s permission, for the purpose of advising You of their services.

If You redistribute or reproduce part or all of the Content in any form Our status and that of any identified contributors as authors of the Content must always be acknowledged.

You may not, except with Our express written permission, commercially exploit the Content. If you wish to make enquiries about a licence to reproduce material supplied by Us, please contact Us.

The Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Your Membership is subject to the laws of England and Wales and You and We agree that the courts of England shall have exclusive jurisdiction over any claim brought by You arising from Your Membership, although We retain the right to bring proceedings against You for breach of these conditions in Your country of residence or any other relevant country.

If any provision of the Terms and Conditions shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.
The Terms and Conditions constitute the entire agreement between You and Us with respect to the subject matter hereof and shall supersede all previous representations, agreements and other communications between You and Us, both oral and written.

Scroll to Top